Do you know when to manage and when to coach?

The Forbes article below highlights the difference between when you need to manage versus when you need to be a coach using the sports team analogy.  What is your natural way of leading?  Are you able to change your way of leading depending on the situation or the employee that you are dealing with?  Take the time to read this great article and map out your thoughts about your leadership style.  It’s important to view each member of your staff as an individual and to manage each person based on their level of competency, development path, and personality type.  Doing this will allow you to get the best results from your team and to ensure that things are getting done in a timely manner.  If you are not a confident leader, take some time to self develop by reading, getting a mentor or by hiring a consultant to work with you in this area; you will see the ROI based solely on your ability to work with your team in the most effective way possible.

Happy reading,

~Charlotte

Know When to Manage and When to Coach

Complacency: The Silent Business Killer

Is your business suffering from complacency?  Is everything “good” and are you “comfortable” with your results?  I’ve posted below an article from INC magazine highlighting Complacency as a silent business killer.  Mediocrity in business is seen on so many levels, and often times it is  propelled by ego and an inability to self reflect.  In order to push your business to greatness, it takes leadership that is willing to constantly look at what is working and what isn’t working and provide action-orientated initiatives based on these findings.  It also requires open communication from all angles of the business: from employees and costumers providing feedback, to leaders giving leaders coaching and feedback and all the while, everyone is working towards a longterm vision for the business.

A good indication if you are falling into the dark hole of complacency is the thou use the word “good” for most responses about your business.  It’s impossible for things to always be good and for everything to be fine.  Also, there is a fine balance between critically analyzing your obstacles and continuously complaining without any action.  As a leader, be the inspiration that your team needs to drive your business each day to the next level.  Take the time to hear the people around you and reflect on their words…they are what drives your business and without them you don’t have one.  Your community holds the answers to all of your business needs, give them a chance and you will see how valuable they are to growing your business.

Happy reading,

Complacency: The Silent Business Killer

Accountability and Integrity: The Golden Rules of Business

Accountability and Integrity the Golden Rules of Business

I was very excited to stumble upon this article in INC magazine written by Curt Richardson (Founder and CEO if OtterBox) highlighting the very important set of core values companies and businesses need in order to establish trust with their employees, clients and community!  I recently wrote about this subject (see post below) as it fundamentally is a topic that I am super passionate about.  If you missed it the first time, here is the posting again.

Happy reading,

Charlotte

The Golden Rule applies to business more then we know!

 

8 Core Beliefs of Extraordinary Bosses

What core beliefs separate medicore bosses from amazing bosses?  INC Magazine has posted a great article written by Geoffrey James highlighting 8 Core beliefs of extraordinary bosses.

You will often hear me talk about the importance of community; I have strong beliefs that when we focus on the people that make our businesses operate (this would be staff, clients and consumers) longterm results are acheived.  Time to start analyzing the type of leader you wish to be and what long-term results you want to achieve!!!

Happy Reading:)

8 Core Beliefs of Extraordinary Bosses

Embrace Failure

Do you embrace failure?  How long does it take you to recover mentally when you have failed?  Does it consume you for days, maybe even weeks or months; or can you bounce back fairly quickly?  It’s interesting to see that highly successful people bounce back quickly after experiencing a professional failure.

Mistakes are unavoidable and generally I find that when I try to avoid them, I make even more mistakes!  I’ve always lived my life enjoying the journey and experiences that come with it.  Everyone goes through “bitter sweet” moments but unfortunately a lot of people only get to experience the “bitter” and miss the sweetness.  We’ve all gone through situations that leave a bad taste in our mouth, this could be tough feedback, getting fired, getting dumped, making a bad choice…sometimes it’s so bad it stings.  The most exciting times after experiencing this bitter treat, is the aftermath of reflection; this is the time where you assume responsibility for your part in the matter or reflected on what you could have done differently to avoid the situation at all.  Now comes the Sweetness…this learning that you get is better then anything else; it comes from personal experience and it gives you so much information about yourself (if you chose to take it).  I love these moments and encourage anyone I mentor to embrace the tough times for they give you the best learnings!

Just remember, life has a way of testing you again and again if you haven’t learned your lesson yet.  The test can show up in so many new forms and when you finally get it, you will recognize that your pattern has been broken.  Self-reflection is the key to success…when you avoid this process, you avoid taking any type of responsibility and lose the sweetness that comes with the learning.

I love this quote: “Every problem you have in your life right now is your responsibility, regardless of who initially caused it.”

~Marc and Angel

Here’s a great article by Entrepreneur magazine on “Embracing Failure on the Path to Success”

Embracing Failure on the Path to Success

Why Appreciation Matters So Much

This is a great article written by HBR highlighting why appreciation is so important in the work place.  Whether this applies to work or to your personal life, it is important to feel appreciated!  Leading with this in mind will create a strong resilient team ready to conquer the unified vision and goals of the business/company.  Now ask yourself, does your staff feel appreciated?

Why Appreciation Matters So Much

Why Every Monday Counts!

Why start off our week on the wrong foot?  Think of all the wasted time and energy we spend dreading Monday and hoping for Friday.  Sometimes all it takes is an inspiring story to change how we see something…take some time to read “Why Every Monday Counts” from Fast Company!

Why Every Monday Counts

5 things remarkable bosses never do!

5 things Remarkable Bosses Never Do!

As a leader, there certain things that you should stay away from doing.  In the past they might have been part of a leaders’ protocol, but as businesses change it is important to adapt and re-align to new priorities!  Check out this great article posted by INC Magazine.

The Golden Rule applies to business more then we know!

Now please don’t confuse the definition of this post with “he who has the gold makes all the rules”; I know I am mixing a principle often connected to religion with business, but my intention is to highlight why the true definition of the rule should be a day to day practice for us all!  Through my learnings over the years, I have seen all too many times the impact that  leaders in power positions have on their business just by how they treat their staff.  I was always lucky for the most part to position myself with company’s/leaders that valued its staff but I really saw a major difference in other companies around me.

I remember as a child being told how important the golden rule was, especially when I was being taught a lesson in how to treat my friends.  I carried these lessons as I grew older and really applied them to my core values as I became a leader.  I understood that the more I gave to others, the more I grew and strengthened as a leader.  The primary secret to having a successful business comes from the focus and attention we put on our staff and to the community that supports us; you will always get back what you give and the people who us support you will do the same as well!

Another part to this is often we aspire to be amazing leaders; we have dreams of being great to those around us but work and life ends up throwing us so many curveballs that we end up reacting and having very little time to be the greatness we so wanted to be!  Setting some time aside to think about our leaders’ legacy is a vital part of setting goals and re-gaining perspective as to what our true priorities are.

If you find yourself falling into the re-active category, here are a few steps you can take to control and re-position yourself as a leader:

  1. Set some time aside and create a list summarizing the traits you want to be known for as a leader.
  2. Sets some goals based on the list you created above.  For example, if you want to spend more time with your employees each week…book the time, enrol your staff in your new vision and ensure that you stick to it! Follow through is directly connected to your integrity!
  3. Share your learnings with those around you (your staff and those who support your business).  Share with them your goals and ask them for feedback; they will want to support your journey as it will directly impact how you lead them and the time you make for them.
  4. Take some time to develop yourself, even if it means that you listen to audio books in the car if you don’t have the time to read.  Surrounding ourselves with new knowledge will inevitably start to influence the decisions we make in the moment.  Some great reads are “First Break all the Rules,” “The 5 levels of Leadership,” “Strengths Finder,”  “Strengths Based Leadership,” and “7 Habits of Highly Effective People”.
  5. Re-training yourself and your habits is much like a new workout regimen; you must be diligent and put thought into every movement you are doing to ensure you are training your muscles correctly.  Frequency is the key to success!
  6. Hold yourself accountable by asking for continuous feedback from those around you; create an open environment where your staff feel comfortable to approach you to talk about where they stand.
  7. Touch base with that list you first created (quarterly is sufficiant).  There will be times where you fall back into old patterns, don’t get too hard on yourself; just go back at #1 and start the list again.

We are all human and we all make mistakes, but its how we correct these mistakes and impact those around us that really counts towards our leaders’ legacy.  And just remember…treat those around you the way you yourself would what to be treated!

Charlotte

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